Experience

Commercial responsibility, technical ownership and delivery under pressure

My route through technology has not been a procession of increasingly decorative job titles. It has been a continuous expansion of responsibility: from selling technology, to building the interface, to owning the platform, the commercial decision and the delivery around it.

Current role

Co-Founder and CTO, Symbiometry

Based in Windermere, England. Working in event technology since 2013.

View selected work

Evidence at a glance

The scale is useful because it explains the pattern recognition

Repeated delivery across hundreds of live digital experiences changes how you see the work. You stop treating each page, platform complaint or late request as an isolated surprise.

500+

websites and digital experiences

Delivered through Register Event, Symbiometry and independent freelance projects.

98%

of the company portfolio personally built

Approximately 98 per cent of the Register Event and Symbiometry portfolio was personally designed and built.

2013

working in event technology since

Experience spanning platforms, websites, registration, data, onsite delivery and connected operations.

48h

historic website turnaround

A template and cloning system reduced a typical build from more than two weeks to about 48 hours.

Career chronology

A continuous line from commercial work to technology leadership

I joined Register Event as a web designer and developer in 2013 and worked my way to co-owner and CTO, then co-founded Symbiometry in 2021. The company and country changed. The responsibility evolved rather than suddenly appearing with a new name.

  1. 2010

    New business development

    Grove Information Systems

    Sold Google Apps and ClearFormat to supplied business leads, working to sales targets and speaking directly with IT managers. It was a short role, but a useful introduction to the commercial reality around technology decisions.

  2. 2013

    Web designer and developer, Register Event

    Technology, delivery and commercial growth

    Joined Register Event as a web designer and developer. Rebuilt the technology and delivery approach, introduced repeatable website systems and helped scale the business while remaining hands-on across sales, demonstrations, solution design and delivery as CTO.

  3. 2015

    A repeatable delivery system

    100+ websites and 3,000+ users

    By 2015 the portfolio had passed 100 websites. A reusable template and cloning system reduced a typical turnaround from more than two weeks to about 48 hours while supporting more than 3,000 users at that stage.

  4. 2021

    Symbiometry

    Co-Founder and CTO

    Co-founded Symbiometry and remains its CTO, connecting EventsAir expertise with systems thinking, workflow automation and practical AI.

  5. Now

    Selected leadership and advisory work

    Alongside Symbiometry

    Leads Symbiometry and considers selected fractional, advisory, interim and technology-leadership opportunities where the work and level of responsibility are a good fit.

Commercial leadership

Technology decisions do not sit outside the sale

I have carried commercial responsibility from the first conversation through delivery and post-sale ownership. That matters because a technically elegant answer is still the wrong answer if the scope, price, authority or operating consequence has been misunderstood.

  • Qualifying opportunities and running discovery conversations
  • Selling and demonstrating products, platforms and proposed solutions
  • Translating operational needs into technical solutions
  • Preparing proposals, quotes and pricing
  • Negotiating scope, responsibility and commercial terms
  • Growing accounts through useful follow-on work
  • Leading delivery and remaining involved after the sale
Technical ownership

The platform is only one part of the system

My work spans the visible interface and the less visible machinery beneath it: ownership, data, workflow, integration, suppliers, decisions and the human effort required when those pieces do not agree.

Technology strategy and ownershipSystems architecture and integrationEventsAir and event-platform deliveryRegistration, communications and attendee journeysFront-end engineering and interface systemsWorkflow automation and operational dashboardsPractical AI and decision supportSupplier, developer and delivery oversight

Selected outcomes

Proof from different parts of the responsibility

Some outcomes are about scale. Some are about complexity. Some are about staying accountable after the proposal has been accepted.

More than 500 digital experiences

A long-running portfolio across Register Event, Symbiometry and independent freelance work, covering websites, registration journeys, apps, email and connected digital touchpoints.

International congress platform leadership

World Muscle Society delivery included more than 1,500 delegates, more than 800 abstracts, multiple programme streams, more than 600 registration types and onsite leadership across the United States and Europe.

Commercial responsibility as well as delivery

The work has included the full path from qualification and discovery through solution design, pricing, negotiation, delivery, account growth and post-sale responsibility.

Independent work alongside company roles

Throughout the same period, I have continued to build freelance websites and digital projects and provide independent technical advice, including for high-profile private clients in South Africa.

Current availability

Selected work alongside an active CTO role

I lead Symbiometry as its Co-Founder and CTO. Alongside that role, I consider selected advisory, fractional, interim and technology-leadership opportunities where the problem, authority and expected outcome are a sensible fit.