Thoughts

I write to make the system easier to see

Essays about event technology, operational systems, practical AI, automation, interfaces, and the recurring human habit of repairing bad workflows with one more spreadsheet.

8 posts

Technical when precision helps. Plain-spoken when the jargon is doing unpaid camouflage work. Always grounded in a real operational problem.

systems under pressure31 July 20267 min read

The number that sounds right

A tool that's right most of the time teaches you to stop checking.

AIEventsData GovernanceAgents
systems under pressure23 July 20264 min read

What an ottoman taught me about working hours

An ottoman put me in the hospital for 61 days. It was the best career advisor I've ever had.

AIWorking LifeNeurodivergenceHuman Judgement
systems under pressure18 April 20263 min read

Why AI Assistants Need Better Interfaces

An assistant becomes useful when people can see its context, state, assumptions, actions, and the point at which human approval takes over.

AIInterface DesignAgents
systems under pressure14 April 20263 min read

The Event Industry Has a Spreadsheet Problem

The spreadsheet is rarely the real problem. It is evidence that the official platform does not reflect the work people are actually doing.

EventsOperationsWorkflow Design
systems under pressure11 April 20263 min read

What Event Platforms Get Wrong About Users

Event software often exposes the structure of the platform when the person using it needs confidence, orientation, and one clear next action.

EventsUXFront-End
systems under pressure8 April 20263 min read

Automation Is Not About Removing People

Good automation removes repeated friction while making judgement, ownership, and the route to intervention clearer.

AutomationAIOperations
systems under pressure5 April 20263 min read

Building Systems When You Think in Patterns

Pattern recognition helps me see the system around a problem. The useful part is knowing when to zoom out, when to fix the detail, and when to leave it alone.

Systems ThinkingStrategyWorkflow Design
systems under pressure2 April 20263 min read

The Future of Event Technology Is Operational Intelligence

Event teams do not need another isolated feature. They need a clearer view of what is changing, what is blocked, and where human attention belongs next.

EventsAIStrategy
About the author

Michael "Milo" Lockett

Co-Founder and CTO of Symbiometry, fractional CTO and technical adviser. I write from practical experience across systems, event technology, interfaces, automation and complex delivery.

Based in Windermere, England. Working in event technology since 2013.

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